We offer the storage of your personal details in a password-protected customer account, in order for you not to have to enter your name and address during your next purchase.
Your address data will be saved by completing the registration.
You can delete your customer account at all times. To do so, please contact the operator of this page.
The next time you visit our online store all you need to view your personal details is your email address and password.
We ship with DHL and UPS. Shipping for sheets with the dimensions 250x250 mm and 500x500 mm is €12.50 as long as they do not exceed the permitted weight of 31 kg (including shipping packaging). if the total weight is exceeded, the shipping costs will be increased by a further €12.50.
Sheets measuring 750x750 mm and 1000x1000 mm must be shipped as bulky goods, so there is a shipping surcharge of €22.50 per shipping package.
European Union
We ship with DHL and UPS. Shipping for sheets with the dimensions 250x250 mm and 500x500 mm is €32.50 as long as they do not exceed the permitted weight of 31 kg (including shipping packaging). if the total weight is exceeded, the shipping costs will be increased by a further €32.50.
Sheets measuring 750x750 mm and 1000x1000 mm must be shipped as bulky goods, so there is a shipping surcharge of €22.50 per shipping package.
Click & Collect for our warehouse in Frankenberg (Germany)
We offer the option of conveniently picking up the ordered goods from our warehouse in Frankenberg (Eder), Germany. If you choose this option when placing your order, you will of course not incur any shipping costs. If your items are available, you will receive an email with further information on collection.
Opening hours: Only by prior appointment agreement.
Returns
Please note our terms and conditions and our cancellation policy. Please refrain from sending packages back to us that are not prepaid. If you have any questions about your order or are dissatisfied with your item, please contact us.